Are you seeking top-notch rug and carpet cleaning services in Shakopee, Minnesota?
Look no further! In this article, we present a comprehensive list of the 17 best cleaning services in the area.
From deep cleaning to stain removal, these professionals are equipped with the tools and expertise to make your rugs and carpets look like new.
Whether you have a high-traffic area or a delicate antique rug, you can trust these local experts to provide exceptional results. Keep reading to find the perfect rug and carpet cleaning service for your needs!
When my parents brought in their vacuum, they were told their vacuum would be fixed in a week. They were charged $56 for the service. Shakopee Vacuum had the vacuum for more than three weeks–my mother had to keep calling them about the status of her machine, and finally three weeks, she was told her machine was worthless, the parts that were needed were not available, and she never got her $56 back. When questions were raised, we were told their policy says it’s $56 for diagnostic/cleaning, and the service was the calls they made to find the required part, not the fixing of the vacuum. Though the policy was never provided in the beginning, later we were told that the policy is on the front desk and it was our responsibility to read it. They also added that any parts that may have come in, would have cost extra–this too was not mentioned on the initial visit. They provided a “diagnostic” and when we asked why the machine wasn’t cleaned as part of the diagnostic/cleaning fee, we were told the machine was not worth anything, because there are no parts to fix it. Overall, very bad experience and the customer service was utterly non-existent.
★☆☆☆☆
Worst customer service I have ever received! Shakopee Vacuum broke my vacuum head while replacing a belt, denied they did and lost parts to it in the process! Very poor experience! Chanhassen Vacuum fixed their mistake!
Business Hours: Mon – Fri: 9:00 am – 5:00 pm Sat: 9:00 am – 4:00 pm Sun: 11:00 am – 2:00 pm
Business Payment: all major credit cards, master card, amex, visa, discover
This company is awesome! This was one of my rental properties where I’d evicted the very unhappy tenants. The company was prompt and professional and very reasonable for the money. It was very refreshing especially considering most companies have awful customer service these days. The gentleman did a wonderful job and I wanted to let his supervisor what an outstanding job he’d done and, guess what, he was the owner. The owner in one of my rental properties doing the actual carpet cleaning! This was not a very expensive dollar amount as carpet cleaning goes and by no way a VIP situation, but the owner was there doing the job and did a wonderful job at that. Hennes is the only company I will ever use!
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